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RAUK is one of the projects run by the Good Services Bureau.   We hope to improve people's lives personally and within their communities by providing information, referrals and support to residents and residents' associations around the country, as well as private individuals who may need some guidance.  Whilst this is a massive task to undertake, we know it's not impossible because as Muhammad Ali (RIP) once said:

 'Impossible is just a big word thrown around by small men who find it easier to live in the world they’ve been given than to explore the
power they have to change it. Impossible is not a fact. It’s an opinion. Impossible is not a declaration. It’s a dare. Impossible is potential.
Impossible is temporary.   Impossible is nothing.'



We hope, in time, to become the national organisation for of all types of residents’ associations, linking up with other specialist organisations such as the Federation of Private Residents’ Associations (FPRA) an independent organisation for leaseholders.   


All our work is done on a voluntary basis but in order to be more effective we would welcome more volunteers based around the UK to help us. This work might be of particular interest to you if you are unemployed or disabled and housebound most of the time.  The main criteria is that you speak, read and write English well and have access to a computer and telephone.

We have just finished the first issue of The Active Resident - RAUK's quarterly newsletter and are working on the April issue and just finalising our second issue (with apologies for it's delay).

Many RAs have Newsletters.  They are meant to complement their websites but are an RA's most valuable too communications tool.  It's the primary link with local residents and the best way to encourage new members and keep existing ones informed.  After all, not everyone has/uses a computer yet or can afford to print a pdf newsletter out.

A printed copy of our newsletter is available on request because, we too are working with a very tight budget at the moment.  Our main topics are how to run your RA well, examples of some of the questions we receive via our Help Desk and when space permits, information about other RAs and how they work in their community.  If you would like to submit an article, please do so via this link.

We were very pleased to have made contact with hundreds of RAs around the country in 2012 when we tried to set up an event to bring Chairs or RAs together and the idea was greeted with great interest.  Unfortunately, we were unable to meet the booking deadline in time and so were unable to achieve this,but it is still our dream of bringing people together at an event in London and are also working on this for 2017.  Tickets would be c. £30 per delegate and again, if you think you would like to attend this, do please let us know by email.

We are also actively working on our Directory of RAs in the UK and if you would like a copy once the first version is ready, or to be added to it, do please let us know by email.

The newsletter will be sent to residents and residents' associations on our database
around the country and a PDF copy will also be available via RAUK's website




Updated June 2016





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products, service providers or companies that we have used or who have been recommended to us by our members. 

We will be publishing a quarterly newsletter with information guides and booklets  to keep you informed about current issues and events affecting you.


We would like to invite you to become a member of the GSB when you will be entitled to discounts to our products, workshops and events.


We would like to invite you to become a member of the 
Good Services Bureau 
so that we can develop service service more.


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“Life is really simple, but we insist on making it complicated” Confucius