Hi, my name is Susan Hayward and I am the Founder & Director of the Good Services Bureau.  Despite the numerous setbacks, we are still working hard to improve and add to our services.  We are even in the process of gaining the ISO:9001 2015 accreditation.  After all, we need to practice what we preach.  Quite a bit of paperwork, but extremely satisfying to have such clarity with what we are doing and how we do it.

There will be many changes over the coming months so do keep looking at the websites below where you will get some idea of our vision and perhaps you will even come up with some ideas yourself as to how we can work together.  You can still access our Help Desk through either site, so please don't hesitate to get in touch with us through it.

We have just finished the first issue of The Active Resident - RAUK's quarterly newsletter and are offering free advertising in future issues to new members offering excellent services/products.  The newsletter is available in PDF and printed copy (let us know if you would like one or several).

Updated 11  Feb 2016